🛍️ Return & Exchange Policy | LazyKidz

At LazyKidz, we want your little ones to be happy and comfortable with every purchase. If something isn’t quite right, we’re here to help! Please read our return and exchange policy below.

✅ Eligibility for Return & Exchange

  • Items can be returned or exchanged within 7 days of delivery.

  • Products must be:

    • Unused and in original condition

    • With original tags and packaging

  • A proof of purchase (order number or invoice) is required.

🔄 What Can Be Returned or Exchanged?

We accept returns or exchanges for:

  • Wrong item or size received

  • Damaged or defective items (please share a photo within 24 hours of delivery)

  • Size exchanges (if available in stock)

❌ We do not accept returns for:

  • Items on sale or clearance

  • Used or washed items

  • Accessories and undergarments (due to hygiene reasons)

🚚 How to Return or Exchange

  1. Contact Us:
    Email us at [your@email.com] or message us on our Facebook/Instagram page within 7 days.

  2. Pack the Item:
    Make sure it’s in original packaging with tags intact.

  3. Send it Back:
    You’ll be responsible for shipping the item back to us unless it’s a damaged or wrong product.

  4. Get Refund/Exchange:

    • For returns, we issue a refund to your original payment method or as store credit.

    • For exchanges, we’ll send the replacement once we receive the returned item.

ℹ️ Need Help?

If you have any questions, feel free to contact our support team. We’re always here to help you!

📞 Phone: 01234-567890
📧 Email: support@lazykidz.com
📱 Facebook/Instagram: @lazykidz